National e-Governance Service Delivery Assessment (NeSDA) 2025 – Important Current Affairs MCQs with Answers & Explanations
National e-Governance Service Delivery Assessment (NeSDA) 2025 – Important Current Affairs MCQs
The Department of Administrative Reforms and Public Grievances (DARPG), Government of India, launched the National e-Governance Service Delivery Assessment (NeSDA) 2025 Portal. NeSDA is a biennial assessment framework designed to assess the effectiveness of e-Governance service delivery mechanisms from the citizen's perspective.
NeSDA is based on the Online Service Index of the UN e-Government Survey. It assesses various aspects of online service delivery across States, Union Territories and Central Ministries/Departments and covers Government-to-Citizen (G2C) and Government-to-Business (G2B) services across key sectors.
POINT TO REMEMBER:-
Q1) What does NeSDA stand for?
A) National Electronic Service Development Authority
B) National e-Governance Service Delivery Assessment
C) National e-Government Service Development Agency
D) National Electronic Governance System Delivery Authority
Answer:=> B) National e-Governance Service Delivery Assessment
Explanation: NeSDA stands for National e-Governance Service Delivery Assessment. It is an assessment framework related to the effectiveness of e-Governance service delivery mechanisms.
Q2) Which department launched the NeSDA 2025 Portal?
A) Department of Telecommunications
B) Department of Administrative Reforms and Public Grievances (DARPG)
C) Department of Expenditure
D) Department of Economic Affairs
Answer:=> B) Department of Administrative Reforms and Public Grievances (DARPG)
Explanation: The Department of Administrative Reforms and Public Grievances (DARPG), Government of India, launched the NeSDA 2025 Portal.
Q3) NeSDA is conducted as what type of assessment framework?
A) Annual assessment
B) Biennial assessment
C) Quarterly assessment
D) Five-year assessment
Answer:=> B) Biennial assessment
Explanation: NeSDA is a biennial assessment framework, meaning the assessment is conducted once every two years.
Q4) NeSDA is based on which international index?
A) Human Development Index
B) Network Readiness Index
C) Online Service Index of the UN e-Government Survey
D) Global Innovation Index
Answer:=> C) Online Service Index of the UN e-Government Survey
Explanation: The NeSDA framework is based on the Online Service Index of the United Nations e-Government Survey.
Q5) What is the primary objective of NeSDA?
A) To measure the effectiveness of e-Governance service delivery mechanisms from the citizen's perspective
B) To regulate social media platforms in India
C) To measure the digital literacy of government employees
D) To provide financial assistance to technology companies
Answer:=> A) To measure the effectiveness of e-Governance service delivery mechanisms from the citizen's perspective
Explanation: NeSDA aims to measure the effectiveness of e-Governance service delivery mechanisms from the perspective of citizens.
Q6) All Government Portals assessed under NeSDA are classified into how many broad categories?
A) Two
B) Three
C) Four
D) Five
Answer:=> A) Two
Explanation: Government portals assessed under NeSDA are classified into two broad categories: Government Portals and Government Service Portals.
Q7) Which of the following correctly represents the two categories of Government Portals assessed under NeSDA?
A) Central Portals and Private Portals
B) Rural Portals and Urban Portals
C) State, UT, City and Central Ministry Portals; and State, UT, City and Central Ministry Service Portals
D) Government Portals and International Portals
Answer:=> C) State, UT, City and Central Ministry Portals; and State, UT, City and Central Ministry Service Portals
Explanation: NeSDA classifies the assessed portals into: (i) State, UT, City and Central Ministry Portals and (ii) State, UT, City and Central Ministry Service Portals.
Q8) NeSDA assesses online service delivery across which of the following?
A) States only
B) States and Union Territories only
C) Central Ministries only
D) States, Union Territories and Central Ministries/Departments
Answer:=> D) States, Union Territories and Central Ministries/Departments
Explanation: NeSDA assesses online service delivery across States, Union Territories and Central Ministries/Departments.
Q9) NeSDA assesses online service delivery on the basis of which broad aspects?
A) Availability, accessibility and maturity
B) Population, literacy and employment
C) Revenue, taxation and expenditure
D) Infrastructure, agriculture and exports
Answer:=> A) Availability, accessibility and maturity
Explanation: NeSDA assesses multiple parameters relating to the availability, accessibility and maturity of online service delivery across States, Union Territories and Central Ministries/Departments.
Q10) Which categories of services are covered by NeSDA across key sectors?
A) G2G and B2B only
B) G2C and G2B
C) B2C and C2C
D) G2G and C2C
Answer:=> B) G2C and G2B
Explanation: NeSDA covers Government-to-Citizen (G2C) and Government-to-Business (G2B) services across key sectors.
Q11) Consider the following statements regarding NeSDA:
1. It is a biennial assessment framework.
2. It is based on the Online Service Index of the UN e-Government Survey.
3. It measures e-Governance service delivery from the citizen's perspective.
Which of the statements given above are correct?
A) 1 only
B) 1 and 2 only
C) 2 and 3 only
D) 1, 2 and 3
Answer:=> D) 1, 2 and 3
Explanation: All three statements are correct. NeSDA is biennial, is based on the Online Service Index of the UN e-Government Survey, and assesses the effectiveness of e-Governance service delivery from the citizen's perspective.
Q12) Which of the following statements about NeSDA is NOT correct?
A) It is a biennial assessment framework.
B) It covers G2C and G2B services across key sectors.
C) It assesses e-Governance service delivery from the citizen's perspective.
D) It is based on the Human Development Index of UNDP.
Answer:=> D) It is based on the Human Development Index of UNDP.
Explanation: NeSDA is not based on the Human Development Index. It is based on the Online Service Index of the UN e-Government Survey.
